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| Survey Results |
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Back to 2008 Survey | Market Size and Growth | Top-Ranked Services Providers | Top-Ranked Software Providers | Search Provider Rankings | Methodology | Independence & Disclosure | Sample | Purchase | Contact Us |
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The overview results of the 2008 Socha-Gelbmann Electronic Discovery Survey Report are available here in summary form. The full report - 360 pages long - is available for purchase.
The public report was in the August issue of Law Technology News and is on LTN's website at Law Technology News.
Survey rankings can be searched at http://www.sochaconsulting.com/topproviders.php |
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| Market Size and Growth |
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| Our survey covered the 2007 calendar year. Based on our research, we estimate that 2007 commercial electronic discovery revenues were in the range of $2.794 billion - up 43% from 2006: |
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| 2007 Total Estimated Electronic Discovery Market |
| Tiers |
Estimated 2007 Revenues |
| Tier 1 |
$1.171 B |
| Tiers 2 & 3 |
$893 M |
| Do-It-Yourself |
$260 M |
| Software |
$470 M |
| Total |
$2.794 B |
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| As in the past, we used consumer and provider expectations to prepare projections for market growth (or shrinkage) over the next three years - 2008, 2009 and 2010. Judging from those expectations, we anticipate that market growth will continue to be strong with increases of approximately 21% from 2007 to 2008, another 20% from 2008 to 2009, and 15% from 2009 to 2010. |
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| Projected Electronic Discovery Market Growth - Based On Consumer Expectations |
| Year |
Projected Market Size |
| 2008 |
$3.381 B |
| 2009 |
$4.051 B |
| 2010 |
$4.666 B |
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| The chart below shows these estimates and projections, and compares them with estimates and projections from our earlier reports: |
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| Top-Ranked
Electronic Discovery Service Providers |
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| Overall | By Corporate & Law Firm Rankings | By Stage of Electronic Discovery (EDRM) |
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Once again, we offer lists of leading EDD services and software providers. We stress, however, that anyone who makes buying decisions primarily on these rankings is a fool.
As with any top-X list, it is important to keep these lists in context and use them only as appropriate. You should not choose a provider based solely on these lists, or solely on the basis of any other top-X list. The factors we examined may not apply to your circumstances, and mostly likely will not apply with the specific weightings and ratings we used. In addition, you will have needs and considerations we could not have taken into account.
It also is important to note that our evaluation model relies heavily on information provided through interviews or questionnaires (spreadsheets). We recognize that there are other vendors with the qualifications to rank within the top X, however the data on them was not available to us. Some providers, including prominent ones, did not provide any data and others, including prominent ones, provided only limited information. |
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| The Top 25 Electronic Discovery Service Providers - Overall |
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We ranked electronic discovery service providers based on a set of seven
criteria:
- Experience and reputation (10%)
- Capacity (15%)
- Types of services (20%)
- Software usage (3%)
- Law firm rankings (18%)
- Corporate rankings (18%)
- Revenue estimates (16%)
To arrive at our ranking, we gathered information for each of the criteria, rated the information, and weighted the results. Weighting of each of the seven criteria is based on our judgment of relative importance of each factor, with the goal of providing a result that rewards the “well rounded” providers.
We used a blend of criteria because we felt it would provide a more nuanced ranking than could be had using any single criterion, such as revenue.
In the lists below, (L) = the listing at the Socha Consulting vendor page, where you can see information about services offered, geographical coverage, and office locations.
According to our survey results, the top five market leaders in 2007 were, in alphabetical order: |
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Top 5 Electronic Discovery Service Providers
Based on 7 Criteria
Sets
Alphabetical Order |
| Autonomy ZANTAZ |
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| Fios, Inc. |
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| FTI Consulting |
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| Kroll Ontrack |
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| LexisNexis |
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| The next five after that were, in alphabetical
order: |
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Top 6-10 Electronic Discovery Service Providers
Based on 7 Criteria Sets
Alphabetical Order
Includes Ties |
| Encore Discovery Solutions |
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| Epiq Systems, Inc. |
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| Huron Consulting Group |
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| KPMG LLP |
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| Renew Data Corp. |
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| Ranking 11-15 were, in alphabetical order: |
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Top 11-15 Electronic Discovery Service Providers
Based on 7 Criteria Sets
Alphabetical Order
Includes Ties |
| Electronic Evidence Discovery, Inc. |
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| Ernst & Young |
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| Merrill Corporation |
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| ONSITE3 |
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| Stratify, Inc. |
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| Ranking 16-25 were, in alphabetical order: |
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| The Top Electronic Discovery Service Providers - By Experience, Capacity, Corprate & Law Firm Ranking |
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| Following are service provider rankings by top-level category for four of the sets of criteria we used - experience, capacity, corporate and law firm rankings: |
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| 1-5 = |
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6-10 = |
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11-20 = |
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(L) = Listing at Socha Consulting vendor page |
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| Provider |
Experience |
Capacity |
Corporate Rankings |
Law Firm Rankings |
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| ALC Legal Technologies |
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| AlphaLit, a Division of Alpha Systems |
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| Anacomp, Inc. |
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| Autonomy ZANTAZ |
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| CaseCentral, Inc. |
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| Catalyst Repository Systems, Inc. |
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| Computer Forensic Services |
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| Daticon |
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| Discovery Mining Inc. |
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| DTI Global (Document Technologies, Inc.) |
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| Electronic Evidence Discovery, Inc. |
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| eMag Solutions |
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| Encore Discovery Solutions |
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| Epiq Systems, Inc. |
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| Equivalent Data |
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| Ernst & Young |
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| Fios, Inc. |
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| Focus Solutions |
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| FTI Consulting |
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| Guidance Software, Inc. |
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| Huron Consulting Group |
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| IE Discovery, Inc. |
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| Integreon Managed Solutions, Inc. |
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| Ivize |
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| Kiersted/Systems, Inc. |
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| KPMG LLP |
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| Kroll Ontrack |
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| LDiscovery |
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| LexisNexis |
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| LuciData, Inc. |
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| Merrill Corporation |
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| Océ Business Services |
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| ONSITE3 |
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| Pitney Bowes Legal Solutions |
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| Renew Data Corp. |
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| SPi |
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| Stratify, Inc. |
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| Symantec Corporation |
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| TechLaw Solutions |
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| TRILANTIC |
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| Xact Data Discovery |
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| The Top Electronic Discovery Service Providers - By Stage of Electronic Discovery (EDRM) |
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| Once again, we have ranked service providers based on the Electronic Discovery Reference Model stages: |
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| 1-5 = |
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6-10 = |
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(L) = Listing at Socha Consulting vendor page |
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| Top-Ranked Electronic Discovery Software Providers |
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| Overall | By Corporate & Law Firm Rankings | By Stage of Electronic Discovery (EDRM) |
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Once again, we offer lists of leading EDD services and software providers. We stress, however, that anyone who makes buying decisions primarily on these rankings is a fool.
As with any top-X list, it is important to keep these lists in context and use them only as appropriate. You should not choose a provider based solely on these lists, or solely on the basis of any other top-X list. The factors we examined may not apply to your circumstances, and mostly likely will not apply with the specific weightings and ratings we used. In addition, you will have needs and considerations we could not have taken into account.
It also is important to note that our evaluation model relies heavily on information provided through interviews or questionnaires (spreadsheets). We recognize that there are other vendors with the qualifications to rank within the top X, however the data on them was not available to us. Some providers, including prominent ones, did not provide any data and others, including prominent ones, provided only limited information. |
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| The Top 20 Electronic Discovery Software Providers - Overall |
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We ranked electronic discovery software providers based on a set of seven criteria similar to the ones we used for service providers:
- Experience and reputation (10%)
- Nature & scope of software offered (3%)
- Capacity (5%)
- How extensively consumers used the software offered (30%)
- Law firm rankings (18%)
- Corporate rankings (18%)
- Revenue estimates (16%)
To arrive at our ranking, we gathered information for each of the criteria, rated the information, and weighted the results. Weighting of each of the seven criteria is based on our judgment of relative importance of each factor, with the goal of providing a result that rewards the “well rounded” providers.
We used a blend of criteria because we felt it would provide a more nuanced ranking than could be had using any single criterion, such as revenue.
In the lists below, (L) = the listing at the Socha Consulting vendor page, where you can see information about services offered, geographical coverage, and office locations.
According to our survey results, the top five market leaders in 2007 were, in alphabetical order: |
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Top 5 Electronic Discovery Software Providers
Based on 7 Criteria Sets
Alphabetical Order |
| Autonomy ZANTAZ |
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| Clearwell Systems |
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| FTI Consulting |
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| Guidance Software, Inc. |
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| LexisNexis |
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| The next five after that were, in alphabetical order: |
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Top 6-10 Electronic Discovery Software Providers
Based on 7 Criteria Sets
Alphabetical Order
Includes Ties |
| Attenex Corporation |
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| CT Summation, Inc. |
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| Epiq Systems, Inc. |
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| iCONECT Development, LLC |
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| Symantec Corporation |
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| 10-15 were, in alphabetical order: |
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Top 11-15 Electronic Discovery Software Providers
Based on 7 Criteria Sets
Alphabetical Order
Includes Ties |
| AccessData Corporation |
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| Equivio |
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| i365 MetaLINCS E-Discovery Solutions |
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| Kazeon Systems, Inc. |
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| Kroll Ontrack |
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| The Top Electronic Discovery Software Providers - By Corporate & Law Firm Ranking |
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| We are disclosing software provider rankings by top-level category for three of the sets of criteria we used - corporate rankings, law firm rankings and software usage: |
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| 1-5 = |
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6-10 = |
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11-20 = |
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(L) = Listing at Socha Consulting vendor page |
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| The Top Electronic Discovery Software Providers - By Stage of Electronic Discovery (EDRM) |
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| For the second year, we have ranked software providers based on the Electronic Discovery Reference Model stages: |
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| 1-5 = |
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6-10 = |
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(L) = Listing at Socha Consulting vendor page |
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| Methodology |
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| Conducting the Socha-Gelbmann Electronic Discovery Survey takes about 9 months, starting in October with refinements to the model we use and ending with publication of the subscriber, participant and public reports in June. |
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How we gathered information for our survey:
- We contacted potential participants - We started by contacting as many potential participants as we could. We sent individual email invitations to individuals at electronic discovery services and software provider s, law firms and corporations. We also post open invitations on the Litigation Support Mailing List (http://groups.yahoo.com/group/litsupport), on this web site, and anywhere else suggested to us.
- We sent spreadsheets to all participants - To each participant, we sent a spreadsheet to assist the participant in gathering data. Designed for easy review and data entry, the spreadsheets cover a wide range of electronic discovery activities. While we would love to have everyone fill out their spreadsheets in full, we know that will not be the case.
- Some participants stopped there - Some participants chose to provide information via spreadsheet as their schedule permitted and preferred to avoid scheduling an interview. For those people, we provided spreadsheets.
- We conducted telephone interviews - Many participants preferred a combination of spreadsheet and interview. We conducted the interviews by phone; generally they lasted between 45 and 90 minutes.
- We collected information from other on-line and off-line sources - Once again, we went to a variety of sources for information about the state of electronic discovery in 2007 and beyond.
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How we evaluated the data we gather:
- For each participant in our Survey, we prepared a spreadsheet containing information from and about the participant's organization.
- We aggregated information from the individual spreadsheets into three higher-level spreadsheets, one for providers, one for law firm consumers, and one for corporate consumers. As part of the aggregation, we weighted and rated each line of information.
- As part of the rating process, we considered information obtained from sources other than interviews.
- From there, we prepared a master spreadsheet consolidating information from the three higher-level spreadsheets.
- Working with these spreadsheets, we prepared our analyses and ultimately our reports.
For additional information about the methodology we used, click here.
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| Independence & Disclosure |
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| The 2008 Socha-Gelbmann Electronic Discovery Survey is an independent survey conducted by two independent consultants, George Socha and Tom Gelbmann. |
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| We are not affiliated with any provider or consumer of electronic discovery services or software. Although we always are open to suggestions about how to improve our survey, we do not allow any provider or consumer to participate in the construction of the model we use to gather and evaluate information about the electronic discovery market. We do not allow any provider or consumer to assist in gathering data, other than as interviewees or by completing spreadsheet files sent to them at their request. We neither pay nor charge for the information we gather. We also do not allow any provider or consumer to assist in evaluating the data we obtain or in preparing any of our reports. |
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| Since 2003, Socha Consulting LLC has provided paid consulting services to (or has been reimbursed for travel expenses) by a number of the services providers named in this report, and has provided paid consulting services to (or have received software at no charge from) a number of the software providers named. Socha Consulting LLC also has provided consulting services to a number of services and software providers not mentioned in this report, including potential electronic discovery providers, electronic discovery consumers, venture capital groups, private equity firms, and others.
Gelbmann & Associates, an independent management consulting firm focused on the legal sector, has provided paid consulting services to some of the providers named in this report.
Since 2005, over 150 electronic discovery services and software providers, law firms and corporations have participated in the EDRM Projects. Among those organizations are ones mentioned in this report. Participating organizations pay a fee to be active in the projects. Used to defray the costs of managing the EDRM Projects, that fee is paid to Socha Consulting LLC and Gelbmann & Associates. Full lists of the participating organizations are available at http://edrm.net. |
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| Sample |
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| To go to a PDF file containing the 2008 Survey report table of contents, table of tables and table of figures, click here. |
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| Purchase |
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| The purchase price is $5,000. The survey report is available as a PDF file. |
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| To purchase the a copy of the survey report, contact us by email (2008survey@sochaconsulting.com) or phone (George at 651.690.1739 or Tom at 651.483.0022) |
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| The Survey is for internal usage only and not for redistribution. |
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| The public report was published in the August issue of Law Technology News and is posted on LTN's website under the title "Mining for Gold." |
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Thank you,
George and Tom |
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